Faqs

How can we get discount from Laboratory or Diagnostic centre?

May 14, 2015

Booking through 91healthcap will generate a appointment id .Through that id you will automatically discount on the given service.

How do I know the medicine delivered are authentic?

Apr 24, 2015

The medicines which are delivered to you are on proper bill along with Batch no and Expiry date by the vendor associated with the company and through that invoice the vendor will be responsible for the authenticity and genuiness of the medicine.

What are the charges we have to pay to 91healthcap as a facilitator?

Apr 20, 2015

The service provided by 91healthcap is free. No hidden charges are there.

What is the mode of payment for our request through this portal?

Apr 20, 2015

You just have to pay cash on delivery, or direct payment to the service provider.

Why do the prices of same medicines vary?

Apr 20, 2015

The prices are subject to vary from company to company and many time changes are due to government regulations.

Why are request confirmed immediately?

Apr 20, 2015

The availability check take some time and then it is confirmed.

Why 91healthcap ask for the prescription?

Apr 20, 2015

As per the policy of Government of India, it is mandatory on all Schedule’H’ drugs in which without prescription chemist are not allowed to provide those medicines to the user. This also ensure you that you are getting correct medicine.

What is your return or cancelation policy?

Apr 20, 2015

We do accept the medicine provided it is returned at the time of delivery or when it is not matching with the product ordered or the expiry is too short.

What are the benefits of booking an appointment through 91healthcap?

Apr 20, 2015

91healthcap provides easy appointment booking with trusted and reputed service provider with the discounts given by the service provider to our user.

How can we locate nearest doctor or hospital at the time of emergency?

Apr 20, 2015

We have provided the facility of location service through our mobile app which will approximately give you the details of the required doctors or hospitals of your current location.

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